Feedbook is the only system that allows you to manage and show your menus from the customer's moie or from personalized tablets, including an integrated survey system so that you know at any time what your customers think about your restaurant. All in real time and in few hours. It's very easy!
This is how your customers will see the menu
QR Capture
Put a QR tag on the table, on a poster, on a totem pole, wherever you want. The client will only have to capture the code from his mobile and the menu will appear immediately.
Capture this QR to try it.
From the WiFi
Invite your customers to access the restaurant wifi. When they connect they will have access to the menus. In addition, you can capture customer data to have a good database. If you don't have a wifi solution in your restaurant, don't worry, we'll take care of it.
With a personalized tablet
If your customer does not have a mobile phone or is uncomfortable with the mobile version, give them our personalized Tablet where they can see the menus on a larger screen comfortably.
Short and efficient surveys, beyond numbers
Identify weaknesses
If you have dissatisfied customers, don’t just settle for knowing how many you have. Ask them why they are unsatisfied.
Find opportunities for improvement
Go beyond a 7 and ask your customers what you could do to become a 10. They will give you a clue!
Know your strong points
It’s good to know that you have loyal customers, but it’s even better to know why they are loyal. Ask them and reinforce your strengths.
Feedbook is all about advantages
Easy to implement
Easy to implement
You can have the system installed and ready to operate in one day. We will help you!
Useful and elegant
Useful and elegant
We keep the identity f your restaurant showing the same menu as before but digitalized. Adapted to the size of the device. Totally multi language. Allows you to enlarge the image at any time. You can have several menus, the food, the wine, the menu, the dessert...
Flexible
Flexible
You can change the menu at any time or have different menus depending on the time of the day. You can change survey questions or include new campaigns, such as assessing your customers' perceptions if you decide to open a take away. All this from anywhere 24x7.
Do you wish to add a logo to the Feedbook folder? In which color would you like it?. We personalize your Feedbook to tailor it to your business.
High-value surveys
High-value surveys
Do not settle for a sad letter or a happy one. With Feedbook you get three fundamental things: a numerical recommendation rating that classifies your customers into detractors, passives or promoters, the reasons why their give their rating and, most importantly, their free comments.
Real time
Real time
All the information is instantly available to you online or in the NPSense app, which you can install on your iOS or Android smartphone so that you can manage it anywhere. In addition, you can program alarms so that you can receive notifications by e-mail or to your smart watch.
An innovative and affordable technology that is at the service of your restaurant
Would you like to try Feedbook?
Write to us and tell us about your business. We will recommend you the best option.